There are 3 different webinars you can check out on-demand. All related to the customer service voice channel and ways to improve the efficiency and accessibility of your customer service voice channel.
Find out how to:
- improve the efficiency of your call routing and best handle spikes in incoming calls in our webinar More calls with less agents (routing solutions)
- manage these routing solutions and gather more insights in your call data in 7 benefits of 1 call routing portal webinar
- implement calling customer service in the online customer journey in Click-to-call with Talk
Each webinar is available in Dutch and English and lasts approx. 45 minutes. You can ask questions during the on-demand webinar via the chat. These will be sent to us by email and answered within 1-2 business days.