Before implementing 3CX, they were stuck with classic VoIP phones in the office that offered very little flexibility for managing call routing and connections. Whenever the office was empty, routing calls became a real headache, and they knew they needed a better solution.
Founded in 2002, Mr. Marine is a leading global maritime service provider, specializing in the inspection, certification, and repair of marine elevators, ballast water treatment systems, and other fixed and portable equipment on board vessels. Headquartered in Rotterdam, the company operates through a worldwide network of engineers, covering more than 300 ports. Its expanding client base includes many of the world’s leading ship owning and management companies. Supported by a team of experienced professionals, Mr. Marine keeps vessels safe and compliant anywhere in the world.
The challenge
The solution
After researching their options, 3CX stood out as the clear choice. The centralized management capabilities were exactly what we needed to take control of our phone system and create a more flexible setup for our team.
Working with Sound of Data has been one of the smoothest experiences in my career. The team was incredibly responsive, communicated clearly throughout the entire process, and truly knew their stuff when it came to 3CX. They took the time to understand our needs and helped us design a clear, effective routing plan that actually works for how we operate.
What really sets them apart is their ongoing support. Even after the implementation was complete, they’ve remained just as responsive and helpful. Whenever we have a question or run into an issue, they’re quick to reply and jump in to assist.
“If you're considering 3CX and need an implementation partner you can trust, I can't recommend Sound of Data highly enough.”