In today’s digital world that is becoming increasingly globalized, it is getting ever more difficult to distinguish yourself at product level. That's why customer service is increasingly important. Download this free checklist and discover how you can improve the effectivity and efficiency of your telephony and omnichannel customer service. And take the international accessibility of your customer service to the next level. Fill out the form and get started.
These are the checkpoints
- The telephony channel
- Service numbers
- Statistics
- Compliance
- Latest developments
- Click-to-call with Talk
- Video chat
- Optimal accessibility
- IVRs
- Routing
- Overload solutions
- Customer contact software
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