Be optimally accessible on numbers that comply with local legislation? Even when it is busier than expected? For customer contact and office telephony? Then you've come to the right place.
When entering new countries or launching new brands, you need customer service telephone numbers so your customers can call you. Either geographical, toll-free, UIFN, or national. And these service numbers need to be compliant with local regulations.
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Use telephone and text messaging on live TV and radio for mass voting, enter to win, and charity donations. Our multi-channel interaction platform easily processes millions of interactions during a live broadcast, so you can be sure of reliable results.
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Want to get a better grip on your business telephony? Tools like SIP trunks, MS Teams and UCaaS help you do just that, as well as save costs and improve accessibility.
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It can happen to the best of us, your customer contact center is overloaded with calls. Way more than anticipated. However well you plan for expected peaks, you can still get caught out by the numbers of calling customers. And even more so when a peak wasn’t foreseen. What can you do about it?
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