And that you and your employees often have meetings and maintain contact via Teams. But do you already call with Teams? Not just for internal calls, but also external. Because that is also possible with Microsoft Teams.
Microsoft Office 365 is one of the most used office software programs. Chances are your company also uses it.
Online meetings
Due to the work from home regulations in recent years, online meetings via Teams have really taken off. This way you could still see and speak to each other, even if you were all at a different location. And as hybrid working becomes more and more mainstream, it will remain a popular form of communication for years to come.
Calling via Teams
Teams is not only available as a desktop application, but also as a mobile application. You have probably already had a meeting, where a participant joined the conversation via that mobile application. When using the calling function of Teams, you can not only make and receive internal calls, but also external calls. Teams can facilitate both PSTN and VoIP calls.
Modern possibilities
MS Teams provides all kinds of modern calling options. Think of auto attendant, call queue, putting calls on hold and retrieving them, recording calls. And of course, calls can also be forwarded to another number, a group or to a voicemail. Basically everything you are used to from modern telephony.
“By integrating external calls with Teams to the above-mentioned platforms via Sound of Data, you get even more options to work more efficiently and cheaper.”
Call from anywhere
When Teams is also used for external calls, it’s even easier to work from anywhere. Your employees no longer need a landline, because they have the same options in the Teams application. Depending on your current telephone exchange, Teams can be integrated, but you can also choose to switch completely to Teams and call from the cloud. If you already work with a customer contact platform such as 3CX, Xcally and Genesys, Teams can be integrated.
More efficient and cheaper
By integrating external calls with Teams to the above-mentioned platforms via Sound of Data, you get even more options to work more efficiently and cheaper. Your current phone numbers are easy to port. We offer worldwide coverage for all types of telephone numbers, which is useful if you are (or want to become) internationally active. Thanks to our years of telephony experience, you not only get competitive rates, but also unparalleled quality and service.
Want to find out more about calling with Teams?
Make an appointment and discover the benefits it can bring your company.
