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Voice Channel Experts

Providing one point of contact for all your customer service voice channel needs.

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Global service numbers

 Geographic numbers Non-geographic numbers SIP trunks Tell me about numbers
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Intelligent call routing

 Advanced call distribution Cruise Control Overload solutions Tell me about routing
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Online portal Gearbox

 Self service routing management Business Intelligence dashboards Advanced statistics Tell me about Gearbox
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Voice channel consultancy

 Voice channel health check Infrastructure assessment Platform selection advice Customer experience improvement Tell me about consultancy
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Talk

 Click to call Retain online journey Integrated feedback and redirects Branding and customization Tell me about Talk
XCALLY Motion Omnichannel Platform

XCALLY Motion

 Simplify omnichannel communication Easy browser-based interface Actionable insights and reports Effortless integrations Tell me about XCALLY

How to start

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Free advisory call

If our products sound like a good fit, let's start with a free advisory call either by phone, digitally or in person so you can tell us all about your current situation and what you would like to improve.

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Analysis and demo

We'll make an analysis and advise you of possible improvements, both operational and financial. And if appropriate show you a demo. If we don't think we can help, we'll be completely honest about that too.

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Ready to work together?

If you're ready for the real deal, we'll send you a quote and inform you of the next steps to take. Our customer service colleagues will be with you every step of the way and answer every question you can think of.

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Go live

Going live means getting access to 24/7 call management, stats, and analytics in our online portal Gearbox. The more numbers that run through our platform, the more insight you will get. And the more you can easily manage yourself.

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24/7 aftercare

From now on you will have one point of contact for absolutely everything; new numbers, routing changes, invoices, reports, you name it. Plus you get 24/7 customer support and proactive monitoring of all active services.

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PS.

Just so you know; it is irrelevant which carrier you work with, what kind of infrastructure you have and how your numbers are terminated. Our services are always compatible.