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Conversational & CX

Customer service interactions generate a lot of data. Regardless of which channel they take place in. Our conversational & CX solutions give you more insight and help improve the efficiency of your interactions.

Conversational AI

Reduce your costs and increase the customer experience with smart conversational AI solutions like Vidaoo, Seamly app, Talk, Voice AI and IVR. Use automation without losing the human touch.

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Analytics and dashboards

24/7 insight into your customer contact interactions’ data. That’s what our My Sound of Data Portal provides. Easy to use, wherever and whenever you want. With all the data you need to make your interactions as customer-friendly and efficient as possible.

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