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Talkdesk

Every interaction between a customer and an agent starts with a conversation—and a great conversation can be a remarkable customer experience. So we were inspired by the three horizontal dots you see when you’re communicating on your smartphone or any other communication platform. The three horizontal dots in our new logo represent that conversation—someone is engaging with you, and Talkdesk is making it happen.

Talkdesk

Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way
for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure
businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost
savings and profitability.

Why Talkdesk:

End-to-end

CX Cloud is the most complete customer experience suite: One global cloud-native platform, one user experience, one services experience, Gartner validation. Talkdesk is also fast and easy to setup, use and manage.

Integrated

60+ out-of-the-box integrations and AppConnect marketplace. Deepest Salesforce integration. Its also Adaptable; Customers can evolve as business needs change; Modularity; Make changes with clicks not code.

Al-infused

Embedding native artificial intelligence across the platform to drive higher efficiency, reduce costs, and fuel data-driven, profitable customer engagements.

Trusted

Leading global call quality, availability, security and scalability. 30+ certifications 100% uptime SLA

Download the Talkdesk productpaper