Blog, Events - February 25, 2020

Missed our webinar with CX Network?

Last week we had our first ever webinar, this time about 'Boosting online conversion rates with perfectly timed channel integration'. It was great to see so many nationalities joining us from all parts of the world.

Webinar CX Network about to start

Click-to-call

In this webinar, our Product Manager Gerard Nijboer shared how click-to-call can help you manage your call volumes while improving the quality. Seamlessly integrated into the online customer experience. With Talk, customers can call customer service directly from your website, app or newsletter. Not just with a phone but also on a tablet or laptop/desktop.

WebRTC

Talk is based on WebRTC technology and fits seamlessly in the online customer experience compared to traditional phone calls. Gerard shared ways how Talk can help increase conversion and engagement in the online customer journey and tactics to maximize feedback from customers after phone calls.

Don't miss out

The webinar was recorded and is available on-demand for a limited time period. So don’t miss out on the opportunity to watch it. You can catch the recording here.

If you’d rather have a personal session, get in touch with us and we’ll be happy to schedule a call and demo.