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3CX is a global leader in business VoIP and Unified Communications (UC) technology. It offers customers a simple, flexible, and affordable solution that dramatically cuts telephony costs and management headaches. More than 250,000 customers in 190 countries trust 3CX to help their business connect and collaborate.

Puzzel is a Scandinavian Customer Experience (CX) platform that helps organizations optimize customer interactions. The platform offers an ecosystem of tools and functionalities. With over 25 years of experience and daily use by 100,000 agents, Puzzel supports organizations in delivering top-notch, personalized customer service.

At the forefront of CX technology innovation, Talkdesk additionally infuses the power of AI into every element of its products and services. Among its most recent innovations, Talkdesk introduced the industry’s first human-in-the-loop technology for contact centers.

XCALLY Motion is the award-winning innovative omnichannel customer service software that allows companies to manage the relationship with customers in a simple and effective way through all channels. XCALLY is currently used in over 60 countries, thanks to its powerful tools, features and usability.

Freshworks  is a leading provider of modern SaaS solutions that solve multiple, complex business problems for companies of all sizes. Companies from over 120 countries around the world use Freshworks products, including Freshdesk; an omnichannel suite, providing a complete customer service solution. Freshdesk is known, among other things, for its clear ticketing tool

PortaOne is a leading global communications infrastructure vendor. Their BSS & OCS and SBC & C4-5 softswitch solutions enable operators, telecommunication service providers, and carriers to run a broad line of retail, enterprise, SME, and wholesale services on a single integrated software platform.

Seamly offers future-proof voice solutions that integrate seamlessly with existing customer interaction systems. Seamly’s voice-driven technology recognises intent, context and emotion, making conversations more natural and eliminating the need for traditional IVR’s. With automatic call preparation and summaries, Seamly helps organisations deploy voice as a channel in its own right, without major changes to their IT landscape.

The most user-friendly chatbot platform for enterprise businesses. Support your users anytime, anywhere, and in any language with a multilingual chatbot from Kindly. No matter how good your service already is, there’s always room for improvement. Deploying a Kindly bot helps you gain deeper insights and knowledge about your customers’ behavior and needs, while reducing the number of service tickets.

Genesys is a leader for omnichannel customer experience & contact center solutions. Through the power of the cloud and AI, their technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences.

Steam-Connect creates smart and innovative software solutions for customer contact. The conversation software keeps track of all your contact moments with your customers. Everything in one interface. So you never lose the storyline and all your conversations stay on track.

Evolve IP is a One-stop-shop Cloud Communication specialist. The Evolve IP OneCloud™ provides purpose-built solutions that include just the technologies users need; delivered exactly where and how they want them.

Customer Service is what DDM Consulting stands for, in everything they do. It is the reason that customers choose them is for advice on customer contact solutions and implementation.