Availability of telephone numbers
When switching to a cloud platform, porting your customer service numbers may also be necessary. This depends on where your numbers are currently active. If you want your cloud provider to manage your numbers, make sure you know if they provide full availability of customer service phone numbers in every country in the world and if you can take your numbers with you when you want to switch to another platform later. This is not always the case.
BYOC through an independent supplier
You can easily solve these problems by working with an independent supplier for the management of your phone numbers and linking the numbers to your platform via BYOC. With BYOC you connect a SIP trunk to your cloud platform. Every international service number can be linked and it works for both inbound and outbound telephony. BYOC provides various benefits such as worldwide termination without restrictions, reduction of telephony costs, you no longer have to deal with complicated porting and it makes it easier to scale up and down and grow internationally.
Do it yourself or outsource
With the right knowledge and experience, migrations to the cloud can be done without downtime. Do you doubt whether your people can handle this? Let us be your guide in the world of (cloud) communication platforms so you know you’re making the right choice. We can also support your team with the migration or completely take care of it. This way you’re sure that nothing is forgotten and everything is done in the right order. Without downtime.